Pilot program
A careful, guided pilot
We're onboarding a small number of pilot gyms with a guided, low-risk process. It's deliberate, reversible, and designed so your current operation keeps running.
What to expect
- Participation is limited and guided. We work closely with each pilot gym rather than signing up many at once.
- Applying does not guarantee acceptance. Expressing interest starts a conversation, not a commitment.
- Applying creates no tenant or account. The interest form is just a message to our team — no gym, login, or access is created by it.
- Your critical systems stay authoritative. During any parallel operation, your existing tools remain the source of record.
- Billing, payments, payroll and accounting are not replaced. These are not activated by the pilot.
How onboarding works
A pilot moves through clear, gated stages — nothing advances until the previous step is signed off:
- Discovery — understand your operation and scope what a pilot would cover.
- Configuration — set up your isolated tenant and the modules in scope.
- Import rehearsal — a safe, staged dry-run of your data so you can see exactly how it maps. Nothing is committed to live records during rehearsal.
- Staff UAT — your team tries the workflows they'll actually use.
- Parallel run — Gymciety runs alongside your current systems, which stay authoritative.
- Limited launch — a controlled go-live for the agreed scope, with a rollback plan.
- Stabilisation — settle in, reconcile, and review before expanding.
Please don't send sensitive or production data through the public form. Do not submit
member records, staff records, medical information, payment or banking information, credentials, or
production CSV files. When it's time to move data, we'll arrange a safe, controlled process together.