Features
What Gymciety does — labelled honestly
Every capability is labelled by how ready it is. We never present something as working when it isn't — billing, payments, payroll, accounting, AI and external integrations are clearly marked Planned.
What the labels mean
Shipped & in use today
Working in the product now, with the same isolation, permissions and audit rules as the rest of the platform.
Being validated in the controlled pilot
Part of the guided pilot process — not yet live for any real tenant.
Designed but not shipped
On the roadmap. Not live, not connected, and never advertised as working.
Gym operations
Class scheduling
Build class types and sessions with instructors, locations and capacity.
Bookings & waitlists
Members and staff book spots through one capacity-safe path; a full class moves people to an automatic waitlist instead of overbooking.
Attendance & check-ins
Front-desk and member self check-in with eligibility rules based on membership status.
Staff operations
Staff profiles, roles and permissions, availability, an internal time clock and timesheet summaries.
Internal time-tracking only — Gymciety does not file payroll or move money.Members & CRM
Member records & plans
Member profiles, membership plans and agreements, notes and activity history.
Plan prices are recorded as information; Gymciety does not collect dues or process cancellations.CRM & lead pipeline
Capture prospects and move them through a sales pipeline with follow-up tasks and notes.
Internal records only — no external CRM or marketing provider is connected.Growth & member experience
Member portal
Members sign in to book and cancel classes, view their attendance and history, and manage their own details.
Members only ever see their own data; the portal sends nothing externally.Per-gym public websites
Each gym gets its own marketing website with programs, schedule preview, coaches and a lead form.
Custom per-gym domains are set up manually; self-service domain connection is planned.Attendance goals
Members set non-medical attendance goals (classes attended, gym check-ins); progress is derived read-only from their own visits.
Non-medical only — no weight, body-metric or health goals; opt-in per gym.Insights
Reporting & analytics
Owner and coach dashboards for bookings, attendance and operations, with PII-free CSV exports.
Read-only; exports contain no member personal data and no external BI provider is used.Internal digests
Opt-in, in-app booking-analytics digests for staff and coaches.
Generated in-app only — nothing is ever emailed, texted or pushed.In the controlled pilot
Guided pilot onboarding
An invite-only onboarding lifecycle with a discovery checklist, launch gates and sign-offs.
Invite-only and controlled; applying does not create a gym or account.Import rehearsal (dry-run)
Safe, staged rehearsals of a data import so a gym can see exactly how its records would map.
Dry-run staging only; nothing is committed to live records during the pilot.Designed & planned (not live)
Point of sale & inventory
Product and inventory record-keeping groundwork exists; taking payments at a point of sale is not live.
Record-keeping only — Gymciety processes no sales, cards or terminals.Billing
Designed, not live. Your current billing system remains the source of record.
Gymciety collects no dues and sends no invoices.Payments
Not live. Gymciety processes no card, ACH or bank payments and stores no card data.
No payment processor is connected.Payroll
Not live. Your current payroll provider remains authoritative.
Gymciety files no payroll and moves no money.Accounting
Not live. Your current accounting system remains authoritative.
No accounting provider or bank feed is connected.AI assistant
Designed with human-approval guardrails; no AI provider is connected.
No content is generated or sent by any AI/LLM provider.Email & SMS automation
Not live. In this phase Gymciety sends no email, SMS or push notifications.
All notices are in-app only.External integrations
Provider connections and cutovers (for example ABC, ADP, QuickBooks, Stripe, ClassPass, Groupon) are planned.
None of these providers is connected today.